zune support
This issue occurs when your Zune device cannot recover from an error. [1]
Many self-help support options are available on the Zune Support Web site. [2]
For more technical assistance, search our Knowledge Base. [3]
Register your Zune or request a repair online, or get assistance by phone seven days a week. [4]
On this site, you can search the Zune Support Knowledge Base for solutions, read instructional guides, and access Zune-related information about product warranty, registration, safety, and other subjects. [2]
You can also register your device or request a repair online. [3]
You can submit a request for service at this Web site. [...] If you receive the same error message when you restart the device, try restoring the Zune device software. [1]
Edit your account information, including password, privacysettings, contact info, and subscriptions. [4]
If your device is in warranty, it may qualify for service. [1]
Please register your device online before calling so that we can help you more quickly. [3]
Get help from expert Zune users. [...] Get an additional year of product protection for just pennies a day. [...] How to reboot, reformat, and restore your Zune player. [4]
This article describes how to contact Zune Customer Support. [2]
Sources:
[1] Message on your Zune device: “Screen 5 Contact support“
[2] How to contact Zune Customer Support
[3] Zune.net | Contact Support
[4] Microsoft